Policy and Rates Effective 11/1/2019
Hello Pet Parents!
We have an (2) important updates that we wanted to let you know are happening effective November 1, 2019.
Dog Walking Base Rates:
|Executive Membership |
(5+ Walks/Wk, 20/Mo Min.)
(3+ Walk/Wk, 12/mo Min.)
|Ad Hoc / Non-Member|
|30 Min Dog Walk||22||23||24|
|45 Min Dog Walk||28||29||30|
|60 Min Dog Walk||34||35||36|
All Vacation Pet Sitting Visits will be $25 base.
|Ad Hoc 30 Min. Dog Walk Bulk-Purchase Packages (Base)|
- Reservation Cut-Off Times and Late Notice or Same Day Fees
- Cancellation Policies affecting Memberships, Ad Hoc Dog Walks, Pet Sitting and Dog Walk Packages
- Holiday Surcharges
Brenton and the ExecuPets Team
(PS) Want to understand a bit more why this is happening? :)
We have realized that to continue to provide our top-level service and reach our goals of improvement and loving on as many pets as possible, we had to increase rates. As you know minimum wage has gone up in the last few years, year over year. Our staff members are paid above that but we want to be able to stay competitive in the market.
Over the years...
It has been quite an interesting thing to see how our business has grown and developed over time, from starting as a two-person operation, taking care of predominantly farm animals in Knox County, to coming to the Cleveland area and now providing daily doggie tail wags and walks and cat purrs and care to the over 500 clients we serve today.
As part of that evaluation we had to consider the retention of our absolutely amazing staff members. We call them "Pet Care Specialists" - because this isn't just a job to them... it's a career... it's life. You can see their dedication through their...
- On-going education related to the pet field
- Pet CPR & First Aid Certifications
- As well as their willingness to do what ever we can to make your life easier and stress-free in the care for your pets.
It's never easy to make these adjustments but we appreciate your understanding knowing that we always strive to provide the best care for your pets!