execupets

Inclement Weather Policy - Summer

Brenton
06.21.2025 07:13 AM Comment(s)

Summer Inclement Weather Policy

At ExecuPets, the safety and well-being of both the pets in our care and our team members is a top priority.

When outdoor temperatures or heat indexes exceed 95°F, we adjust all outdoor services such as dog walks. During these conditions, visits are modified to include a brief potty break outside, followed by indoor enrichment activities designed to keep pets mentally and physically stimulated while staying safe from the heat.

In the case of severe weather forecasts—such as tornadoes, flash flooding, or other dangerous conditions—ExecuPets remains committed to completing all scheduled visits. However, please note that visit times may vary from our usual windows due to road safety and accessibility. During these events, visits are prioritized based on factors such as pet medical needs, time-sensitive routines, and location-specific hazards.

Visit Prioritization During Severe Weather

To ensure the safety of all pets in our care during severe weather conditions, ExecuPets follows a structured prioritization plan:

Priority 1: Pets Requiring Life-Supporting Medications
Visits for pets who need critical, time-sensitive medications are prioritized above all others. These visits are made as close as possible to the pet’s usual schedule. To ensure these time-sensitive needs are met, other visits may be shifted earlier or later in the day.

Priority 2: Dogs (Not on Life-Supporting Medications)
Dogs generally require outdoor assistance to relieve themselves, which makes timely visits important. While we aim to keep visits for these pets close to their regular time frames, they may be adjusted to accommodate Priority 1 needs.

Priority 3: Cats and Small Animals (Not on Life-Supporting Medications)
Cats and small caged animals are typically more self-sufficient and can manage longer gaps between human interaction. Visits for these pets will still be completed, but may experience the greatest variation in timing.

Priority 4: House-Only Visits
Visits that are solely for the purpose of home care (e.g., bringing in mail, rotating lights, watering plants) are completed once severe weather has passed and it is safe to travel. These visits may be delayed significantly to prioritize pet welfare and safety.

Emergency Contact Reminder
We encourage all clients to ensure their emergency contact information is up to date in our system. While it is extremely rare for us to be unable to complete a visit, certain conditions—such as tornadoes, significant flooding, or blizzards—may make it temporarily unsafe or impossible. In those cases, having accurate emergency contacts helps us make the best decisions for your pet’s safety.

Thank you for your understanding and for working with us to prioritize care during challenging weather conditions.